Privacy Policy - Protecting Your Information with Care

Privacy Policy

Privacy Policy – Cook Mag Media Ltd

Effective date: 13 June 2026
Last updated: 13 June 2026

Company: Cook Mag Media Ltd
Website: https://www.cook-mag-media.com
Email: support@cook-mag-media.com
Registered Address: Lytchett House, Freeland Park, Unit 13, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom

1. Who we are

Cook Mag Media Ltd is a UK-registered company operating the website https://www.cook-mag-media.com. We provide healthy cooking education content, online cooking classes, and sell kitchen tools, cookware, and packaged healthy food products.

2. What data we collect

We may collect the following information:

Identity data: name, date of birth (if required for age-restricted products)

Contact data: email address, billing address, shipping address, phone number (optional)

Payment data: processed securely by Stripe, Wise, or PayPal – we do not store full card details on our servers

Account data: username, password (encrypted), course enrollment history

Usage data: cookies, pages visited, time spent on site, IP address

3. How we collect your data

Directly from you when you create an account, place an order, sign up for a course, or subscribe to our newsletter

Automatically via cookies when you browse our website

From payment providers (Stripe, Wise, PayPal) for transaction confirmation only

4. Why we collect it and legal basis (UK GDPR)

Purpose                                                        Legal basis

To process and deliver your orders = Contract performance

To provide access to video cooking courses = Contract performance

To comply with UK tax and consumer laws = Legal obligation

To improve our website and content = Legitimate interests

To send marketing emails (only with your consent) = Consent

To prevent fraud and secure payments = Legitimate interests

5. Who we share your data with

We share necessary data only with:

Stripe, Wise, PayPal – for payment processing

Shipping carriers (e.g., Royal Mail, Evri, DPD) – to deliver your orders

IONOS – website hosting provider

HMRC (UK tax authority) – if required by law

We never sell your personal data to third parties.

6. Data retention

Order data: kept for 7 years (UK tax law requirement)

Account data: kept until you close your account

Marketing data: kept until you unsubscribe

Payment data: not stored by us (handled by Stripe/Wise/PayPal)

7. Your rights (UK residents)

Under UK GDPR, you have the right to:

Access – request a copy of your data

Rectification – correct inaccurate data

Erasure – request deletion (subject to legal obligations)

Restrict processing – limit how we use your data

Data portability – receive your data in a machine-readable format

Object – object to direct marketing

Withdraw consent – at any time

To exercise any right, email: support@cook-mag-media.com

You also have the right to complain to the ICO (Information Commissioner's Office) at:
https://ico.org.uk | Telephone: 0303 123 1113

8. Cookies

We use:

Essential cookies – for cart, login, checkout (cannot be disabled)

Analytics cookies – to understand user behaviour (optional, you can disable in browser settings)

You can manage cookies via your browser settings. Disabling non-essential cookies will not affect core website functionality.

9. International transfers

Your data may be transferred to and stored on servers located outside the UK (e.g., EU or US) via our service providers (Stripe, IONOS, PayPal). These transfers are protected by:

Standard Contractual Clauses (SCCs)

UK Addendum to the EU SCCs

10. Children's privacy

Our website is not intended for children under 16. We do not knowingly collect data from children.

11. Security

We implement appropriate technical and organisational measures to protect your data, including:

SSL encryption (HTTPS)

Secure payment gateways (no card storage)

Regular software updates

12. Changes to this policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Last updated" date.

13. Contact us

For any privacy-related questions or requests:

Cook Mag Media Ltd
Lytchett House, Freeland Park, Unit 13, Wareham Road
Poole, Dorset, BH16 6FA
United Kingdom

Email: support@cook-mag-media.com
Website: https://www.cook-mag-media.com

Signed (for compliance records): Mehdi Andalib Azar
Position: Director, Cook Mag Media Ltd

©Copyright. All rights reserved.

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